​

Part 1: Website Terms of Use

 

1. Introduction

• 1.1 This website is operated by PAT On The Back Testing ("we", "us", "our"). By accessing Patonthebacktesting.com, you agree to these website terms.

• 1.2 If you do not agree, stop using the site immediately.

 

2. Intellectual Property

• 2.1 All text, logos, branding, and images on this site belong to us or our licensors. You may view and print pages for personal/internal business evaluation only.

 

3. Accuracy of Information

• 3.1 Content on statutory requirements (e.g., landlord rules in England vs. Scotland/HMOs) is for general guidance only and does not constitute formal legal advice. [1]

 

4. Limitation of Website Liability

• 4.1 We exclude liability for indirect or consequential losses arising from your use of the website.

 

 

Part 2: Terms and Conditions of Service (Booking & On-Site Testing)

 

1. Definitions & Scope

• 1.1 "Services" means portable appliance testing (PAT/in-service inspection and testing), asset register creation, and certification.

• 1.2 These terms apply to all quotes and bookings accepted by the client ("Customer").

 

2. Quotations and Pricing

• 2.1 Quotes are valid for 30 days from issue.

• 2.2 Minimum call-out charges apply as stated in your quote. Additional charges apply for hidden items, extra appliances found on-site, or out-of-hours work.

• 2.3 Non-productive Testing
  We reserve the right to charge an hourly rate of £30.00 per hour per technician for non-productive time, this would be where the technician is unable to perform testing due to circumstances outside of their control. Or where a technician is stood waiting around for rooms to be made available at a much later time than expected.

 

3. Customer Obligations & Access

• 3.1 The Customer must provide safe, unobstructed access to all appliances during agreed hours.

• 3.2 The Customer must notify the engineer of known hazards, sensitive electronic equipment (e.g., servers requiring controlled shutdown), or items not to be tested before work begins.

• 3.3 Data/Servers: Customers must back up critical IT data. We accept no liability for data loss, server interruption, or business downtime.

• 3.4 Pre-existing faults: We accept no liability for equipment that fails pre-existing checks or normal operational testing due to inherent component wear. [1, 2]

 

4. Cancellations and Rescheduling

• 4.1 Cancellations & Rescheduling made with more than 1 week's notice: Free.

• 4.2 Cancellations within 24–48 hours: £40 administration/booked-time fee.

• 4.3 Cancellations under 24 hours or on-site refusal/access failure: Full Payment of quoted work  (Up to £150 max) cancellation/abortive visit fee.

 

5. Payment Terms

• 5.1 Standard payment terms: 7 days from invoice date via BACS or cash (unless corporate credit terms are pre-agreed).

• 5.2 Title/ownership of test certificates and data records remains with PAT On The Back Testing until paid in full.

• 5.3 Overdue invoices incur statutory late-payment interest and administrative recovery fees under the Late Payment of Commercial Debts legislation. [1, 2]

 

6. Liability and Insurance

• 6.1 We maintain valid Public Liability Insurance (£2m+ minimum recommended) and Professional Indemnity Insurance.

• 6.2 Total liability for any claim arising from our testing services is strictly limited to the total fee paid for that specific job. [1]

 

7. Governing Law

• 7.1 These terms are governed by the laws of England and Wales (or Scotland if operating primarily north of the border).